Tkcem's Terms and Conditions — Fully in Bengali

Welcome to tkcem.org. These Terms and Conditions ("Terms") apply to the use of the tkcem platform and all associated services. tkcem is an internationally licensed online gaming platform serving players in Bangladesh and other approved countries.

These Terms and Conditions constitute a legal agreement between tkcem and you. By creating an account, playing games, or using any service on the platform, you are agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using tkcem.

Tkcem reserves the right to amend these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

To open an account at tkcem, the following conditions must be met:

• You must be 18 years of age or older.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• Only one tkcem account is permitted per person. If multiple accounts are found under the same individual, all accounts will be suspended.
• All information provided at the time of registration must be complete, truthful, and accurate.
• Your account password and login credentials must be kept strictly confidential.

Tkcem may initiate a KYC (identity verification) process at any time. You may be asked to submit a national ID, passport, or other government-issued document. Failure to provide the required documents in time may result in withdrawals being temporarily placed on hold.

Third-party accounts are strictly prohibited: Opening or operating an account in another person's name is a direct violation of tkcem's Terms and Conditions.

The terms and conditions for deposits and withdrawals at tkcem are set out below:

• Deposits must be made only from a payment account registered in your own name.
• Only tkcem-approved payment methods must be used, including bKash, Nagad, and Rocket.
• Minimum deposit limit: BDT 500. The maximum daily deposit limit varies depending on account tier.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests may take up to 24 hours to process.
• Withdrawals may be held if KYC verification is not completed.

Tkcem complies with international AML (Anti-Money Laundering) policies to prevent financial fraud and money laundering. Any unusual transactions may be subject to investigation.

Tkcem regularly offers a variety of bonuses and promotional offers. The following terms and conditions apply to the receipt and use of these bonuses:

• Wagering Requirement: Each bonus comes with specific wagering requirements. The required bet amount must be met before any bonus winnings can be withdrawn.
• One promotion cannot be used while another is active, unless expressly permitted.
• If bonus abuse or manipulation is detected, tkcem reserves the right to cancel the bonus and any associated winnings.
• The welcome bonus is available to new members only and applies to the first deposit.
• Free spin bonuses are generally valid for 7 days. Any unused free spins will be forfeited once the validity period expires.

Tkcem reserves the right to modify, suspend, or cancel any promotion at any time. Full terms and conditions for each bonus offer are available on the relevant promotion page.

The following rules must be followed when playing games on tkcem:

• All game outcomes are determined by a certified RNG (Random Number Generator). No result is predetermined.
• If a game is interrupted due to a technical error, tkcem may void that round and all bets will be refunded.
• Bets placed on Sports Betting before a match begins cannot be cancelled or changed once confirmed.
• In Live Casino, the dealer's decision is considered final.
• Bet limits are set individually for each game, and tkcem may adjust these limits at any time.

The following activities are strictly prohibited on the tkcem platform:

• Creating or operating multiple accounts.
• Using bots, automated software, or artificial intelligence to play games.
• Attempting to abuse or exploit loopholes in the bonus system.
• Fraudulent behavior toward or harassment of other members.
• Attempting unauthorized access to or hacking of tkcem's systems.
• Using the platform for money laundering or processing illegal funds.
• Operating an account on behalf of a minor.

Tkcem reserves the right to temporarily or permanently close any account for the following reasons:

• Violation of any clause in the Terms & Conditions.
• Registering with false information.
• Failure to cooperate with the KYC verification process.
• Account inactive for an extended period (12 months).
• At the member's own request (self-exclusion).

You may also close your account at any time by contacting tkcem support. Any valid pending withdrawals will be processed before the account is closed.

Tkcem believes gaming is entertainment, not addiction. Ensuring responsible gaming is a core part of our Terms and Conditions.

• Each member can set their own daily, weekly, or monthly deposit limits.
• The self-exclusion feature allows you to exclude yourself from the platform for a specified period.
• The Reality Check feature sends reminders about your gaming session at set intervals.
• If suspicious gaming behavior is detected, tkcem may proactively reach out to the member directly.

Tkcem takes the privacy of your personal information very seriously. For full details, please refer to our Privacy Policy- is listed.

• Your information is used solely for the purpose of providing services and verifying your identity.
• Your information is not shared with third parties except where required by law.
• All data is secured with SSL encryption.
• You may request to view or delete your stored data at any time.

If a dispute arises between tkcem and a member, the first step will be to resolve it directly through support. Dispute resolution process:

• All complaints must be submitted to tkcem support within 30 days.
• Tkcem will provide a written response to complaints within 14 business days.
• If the issue cannot be resolved through support, you may escalate it to tkcem's licensing authority.
• Any disputes relating to these Terms and Conditions will be governed by the laws of tkcem's licensing jurisdiction.

Tkcem reserves the right to update these Terms and Conditions at any time. When changes are made:

• Updated terms will be published on this page and the "Last Updated" date will be revised accordingly.
• Members will be notified of significant changes via email or platform notifications.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.